


Understand How to Apply the Design Thinking Methodology
Design Thinking is a fantastic method to create and improve products and services. A systematic approach to this methodology helps to fully understand and solve complex challenges.
· In the first part (Problem space), Design Thinking focuses on the problem and, with particular tools and methods, helps to understand the user/customer and other influencing factors.
· In the second part, Design Thinking structures a creative approach with immediate prototyping and feedback.
This structured approach helps to empathize with the user and to develop creative and innovative solutions. The intelligent usage of an online tool can support Design Thinking in an online environment.
In this course, you will learn how to innovate and solve problems with the help of Design Thinking.
Tomás Gallagher,
PXD Regional Head for EMEA North, SAP Ireland
This training program is in English. Hier geht's zum Programm auf Deutsch
This workshop series (spread over five dates) guides the learner through the six steps of Design Thinking on a specific customer challenge. You will learn different methods for the different periods, structure information online, creativity techniques on how to ideate in a remote environment, and prototyping and testing.
Registration deadline: 5 working days before the start
Annette is PDAgroup’s training expert. Through years of accompanying and advising companies, she has become an experienced project manager and Design Thinking coach. Her creative and customer-centric approach has successfully helped her clients design and implement their education and development concepts. Annette specializes in Design Thinking, virtual learning strategies, and project management.
Astrid is a passionate business consultant and trained design thinking
trainer with extensive experience in B2B sales in various industries.
With her people- and solution-oriented approach, she accompanies
companies and develops innovative solution approaches together with
them. Social selling is one of her particular strengths. She supports
sales teams in expanding their social selling skills and developing
successful sales concepts "in the sense of sales enablement".