Social Selling & Innovative Customer Acquisition and Care

The customer journey has dramatically changed in recent years. More than 50% of all potential customers make their decisions without any direct contact with a sales team. Social networks are rapidly becoming digital information channels, accentuated by the high user affinity for online channels and their growing importance for relationship management. Traditional sales processes are under pressure; customers expect perfect support and synchronized information at all touchpoints. The Internet is the new marketplace.


We qualify your sales team with our social selling concepts along with our sales training for social networks, to establish a new dimension of online relationship management for innovative customer acquisition and care. The results are the increased development of contact with potential prospects, the target-oriented maintenance of existing customer contacts and the placement of relevant information about your products/services. Integrating the social selling strategy into the customer journey not only increases customer and market development, but it also becomes the growth and success engine of your sales team.

You have the challenge. We have the solution.

The following questions will be clarified:

What does the optimal social selling strategy look like?

How can I use social selling to establish and maintain contacts?

What content can be used to inspire prospects/customers?

What content makes you and your products/services relevant?

What does a professional profile look like and what does the Social Selling Index mean?

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LINKED IN SOCIAL SELLING has become a must for salespeople in order to keep pace with the latest developments in sales and the new buying behaviors of prospects and customers. The program consists of 3 parts, but each training can be booked separately.

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Got questions? Just contact us:

A Rennweg 1, 6020 Innsbruck, Austria E office@pdagroup.net T +43 (0)512 56 09 70

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Sales Enablement Insights from PDAgroup (EN)

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