Due to the current situation, businesses are asking their employees to stay home and switch to remote work. But in addition to the numerous advantages of work-from-home concepts, they also present challenges in implementation, particularly for sales related activities. Digital communication tools are the key to smooth teamwork as well as successful customer meetings while sales employees are working from home. In this article, we present online courses to get to know the most important digital communication tools and make your work-from-home concept a success.
The main problem with remote work is that communication among team members and with prospects is limited. In our digitalized world, many tools offer solutions to this problem. You might already know some of the established communication tools, but do you also know how to make the best out of them? PDAgroup has been helping sales organizations to implement digital learning and digitalization strategies for years. Our consultants not only support companies in developing strategies but can also help you find and implement the tools that are most suitable for you and your team.
Microsoft Teams and Slack are two examples of messaging and communication platforms that offer an alternative to conventional email with chats to exchange information transparently and clearly.
Slack is a pioneer in the area of communication tools. The platform allows team members to have conversations, organize them in threats, and stay informed. Depending on the size of the company, the conversations that take place through this tool are visible for everybody. This transparency guarantees that employees have a good overview of what is going on at the company and provides them with a sense of orientation and belonging. In addition, conversations and topics can be arranged according to priorities and daily virtual meetings can be set to inform all team members about the activities that are planned for the day.
>>Learn everything you need to know to get started with this tool with this Slacks beginner course
Similarly, Microsoft Teams, included in Microsoft Suite, offers functionalities that go from video chats to virtual meetings for employees to communicate with each other and stay tuned.
>>There are also Microsoft Teams courses online to learn how to use the basic functionalities.
Project and Task Management Tools
Apart from communicating with each other, everyone must know what is going on when different team members are working from home. Trello offers the perfect solution. It is a collaboration platform very helpful with the organization and coordination of different projects. It is like a pinboard where employees and managers can share their current tasks with the team and assign tasks to other team members. Trello is a very user-friendly tool that provides an overview of all on-going tasks.
>>This exclusive Trello course shows you all its benefits and functionalities.
If you need to arrange a virtual meeting with several people, you will need a conferencing tool like Zoom. Zoom is an easy-to-use tool that enables businesses to arrange virtual conferences and meetings as well as webinars for up to 100 participants (and even up to 500 with the Large Meeting add-on). Thanks to its comprehensive functionalities and stable connection, virtual meetings almost feel like face-to-face conversations. Furthermore, its whiteboard features allow participants to be active and share their thoughts. Zoom has had some security issues over the last few months. Although most of them have been solved, this tool is an ideal target for hackers due to its popularity and ease of use. In this article, you can find detailed and up-to-date information about Zoom's ups and downs in order to decide if this is the right tool for you and your team.
>>This Zoom course gives you an overview of all its benefits and functionalities.
Would you like to leverage all the digital resources that are available for your company? Annette Behrendt from PDAgroup is happy to support you in establishing and implementing a digital communication and virtual training strategy for your company.